These Terms of Service (“Terms”) govern your access to and use of the website https://loopedcharms.com (the “Site”) and any purchase made through the Site. By accessing the Site or placing an order, you agree to be bound by these Terms.

These Terms apply to all users of the Site, including browsers, customers, and contributors of content. We reserve the right to update or modify these Terms at any time. The version in force at the time you place an order will apply to that order.

Eligibility and Use of the Site

You must be at least 16 years old to use the Site. By using the Site, you confirm that you meet this requirement and that your use of the Site complies with applicable laws and regulations.

You agree not to misuse the Site, attempt unauthorized access, interfere with security features, introduce malicious software, scrape content, or use automated systems to access the Site without our prior written consent.

Product Information

We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate. Product images are for illustrative purposes only, and slight variations in colour or appearance may occur depending on materials and device display settings.

Orders and Contract Formation

When you place an order on the Site, you are making an offer to purchase the selected products. A binding contract is formed once we send you an order confirmation email and payment has been successfully processed.

We reserve the right to refuse or cancel any order if payment is not authorized, if fraud is suspected, or if the information provided is inaccurate or incomplete.

Prices, Currency and Payment

Prices are displayed on the Site in GBP, USD, CAD, AUD, depending on your location and selection. All applicable taxes (where required), shipping costs, and additional charges are clearly displayed at checkout before you confirm your purchase.

Payment is processed securely at checkout. If your bank account is in a different currency, your bank or payment provider may apply exchange rates or fees beyond our control.

Shipping and Delivery

Shipping destinations, costs, processing times, estimated delivery times, and tracking information are described in our Shipping Policy, which forms part of these Terms.

We offer free shipping on all orders. No minimum purchase required.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delivery issues caused by incorrect or incomplete address details.

Returns and Refunds

Returns, refunds, and defective or incorrect items are handled in accordance with our Returns & Refund Policy, which forms part of these Terms.

Nothing in these Terms affects your statutory consumer rights under applicable law.

Intellectual Property

All content on the Site, including text, product images, graphics, logos, designs, layout, and branding, is owned by or licensed to Looped Charms and is protected by intellectual property laws.

You may not reproduce, distribute, modify, publish, create derivative works from, or otherwise exploit any Site content without our prior written permission.

User Content

If you submit content to the Site, including reviews or comments, you grant Looped Charms a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for legitimate business purposes.

You confirm that any content you submit does not infringe the rights of third parties and complies with applicable laws.

Disclaimers

The Site and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim implied warranties, including warranties of merchantability and fitness for a particular purpose.

This does not affect warranties or rights that cannot be excluded under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by law, Looped Charms shall not be liable for indirect, incidental, or consequential losses arising from the use of the Site or the purchase of products.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Spain, as the country of the operating entity (Private Label Crown S.L.).

However, if you are a consumer residing in one of the following countries, the mandatory consumer protection laws of your country of residence apply and are not overridden by these Terms:

United Kingdom: Consumer Rights Act 2015 and applicable UK consumer protection legislation.
United States: Applicable federal and state consumer protection laws of your state of residence.
Canada: Applicable federal and provincial consumer protection legislation.
Australia: Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

Nothing in these Terms limits or excludes any rights that cannot be waived under the mandatory laws of your country of residence.

Any dispute not resolved amicably may be submitted to the competent courts of Valencia, Spain, except where mandatory consumer protection laws of your country of residence require otherwise.

Contact

Looped Charms is a brand operated by Private Label Crown S.L., a company registered in Spain.
Registered address: Calle Mata Parda 13, 46184 San Antonio de Benagéber,
Valencia, Spain
VAT: ESB06820096
Email: support@loopedcharms.com

Customer support
United Kingdom (English): +44 20 3807 0708 — Mon to Fri 9:00–17:00 GMT
Spain: +34 961 340 362 — Mon to Fri 9:00–17:00 CET

Returns & Refund Policy
Terms of service
Shipping policy
Legal notice
Contact